TERMS OF USE

The information contained within this document relates to the Spiritwoods online store. In these Terms of Use "Spiritwoods" means Spiritwoods Botanicals (ABN 41 306 594 880) trading as Spiritwoods

FRIENDLY DISCLAIMER

 

The content of this website is general and is provided for information purposes only.  The material on this website is not and should not be regarded as advice, including legal or medical advice.  To the fullest extent permitted by law, Spiritwoods does not give any express or implied warranties and makes no representations in relation to this website.  In particular, while reasonable care is taken in its preparation, Spiritwoods does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website or its usefulness in achieving any purpose. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice where it is prudent to do so. You should make and rely upon your own assessments and enquiries to verify the accuracy of the information provided and its appropriateness for a particular purpose or use. 

The stability and nature of our products may be altered depending on storage conditions which are beyond our control You should make every effort to ensure the directions for use, safety and storage recommendations outlined on the individual product labels and on the individual product listings are adhered to.  

In addition, to the fullest extent permitted by law, Spiritwoods does not warrant that the website itself is free from any computer viruses or other defects or that your access to the website will be continuous or uninterrupted. Spiritwoods accepts no liability arising from your access to this website.

LIMITATION OF LIABILITY

Subject to the provisions of consumer protection legislation that cannot be excluded, Spiritwoods accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading.  To the fullest extent permitted by law, Spiritwoods will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website.  Where conditions and warranties implied by law cannot be excluded, Spiritwoods limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply.

PRIVACY POLICY

This privacy policy explains how Spiritwoods manages the personal information that we collect, use and disclose, and how to contact us if you have any further queries about our management of, or would like to request access to, your personal information.

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information is recorded in a material form or not.

COLLECTION OF PERSONAL INFORMATION 

The types of information Spiritwoods may collect include:

a)     identifying and contact information (for example, your name, address and email address);

b)     health information (for example, where a customer may suffer an adverse reaction to a product); and

c)    if you visit our website and/or purchase products through our website, your IP address, information about your purchases and your other activity on our website (for example, tracking which areas of the website you visit, length of visits to certain pages and the content you view);

d)     other information which you may include in your profile or in other communications to Spiritwoods; and

e)     other information with your consent or where required by law.

We collect personal information in connection with your use or purchase of Spiritwoods products and services to:

a) provide you with the products and services you request;

b) provide information on other products and services offered by us;

c) provide you with ongoing customer assistance and technical support;

d) be able to contact you with general or personalized service-related notices and promotional messages (only if you have voluntarily opted to subscribe to our mailing list); 

e) create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;

f) comply with any applicable laws and regulations.

Where possible, we will collect personal information directly from you or a person authorised to provide this information on your behalf.  This can be through our contact form or by email. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. This information is to enable communication with you, and will not be used for other purposes, we will not add you to internal mailing lists, share or sell your email address with anyone else.

Spiritwoods retains personal information only for as long as necessary to provide you with the products and services you request and as outlined above. However may be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce my agreements. As such, data is generally kept for a time period of two years.

If you do not provide personal information requested of you to Spiritwoods or, withdraw your consent to our collection, use and disclosure of your personal information at any time (subject to contractual and legal restrictions and reasonable notice), we may be unable to provide you the products or services you have requested or contact you in the future.

If you no longer wish to receive copies of our newsletter, or information about our products, services, events or other promotional information you may unsubscribe by contacting us using this form.  For communications sent by e-mail or other electronic means you will also be able to unsubscribe using the unsubscribe mechanism in the message itself. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@spiritwoodsbotanicals.com or send us mail to: Po Box 164, Geeveston TAS 7116, Australia.

INTELLECTUAL PROPERTY

COPYRIGHT

All content on this website, including text, graphics, logos, photographs and data compilations are the property of Spiritwoods and protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of Spiritwoods and protected by Australian and international copyright laws.

LICENCE + SITE ACCESS

Spiritwoods grants you a limited licence to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with Spiritwoods' express prior written consent. This licence does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.  This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of Spiritwoods. You may not use any metatags or any other hidden text using Spiritwoods' name or trademarks without Spiritwoods' express prior written consent. Any unauthorised use will automatically terminate the licence granted above.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to www.spiritwoodsbotanicals.com so long as the link does not portray Spiritwoods or their products or services in a false, misleading, derogatory or otherwise offensive manner. If requested by Spiritwoods, you must remove any hyperlink to this website contained on your website or any other digital content.  You may not use any Spiritwoods logo or other proprietary graphic including photographs as part of the link without Spiritwoods' express prior written consent.

THIRD PARTY WEBSITES

Spiritwoods may include links on this website to websites owned by other parties. Spiritwoods is not in any way responsible for the material contained on these sites, nor is Spiritwoods responsible for the availability of these sites. Spiritwoods does not endorse and is not responsible or liable for any content, including advertising or products offered on these sites, nor is Spiritwoods responsible for any damage, offence or loss caused as the result of visiting these websites.


PRODUCTS + SERVICES FOR PERSONAL USE

The products and services available on this website, and any samples thereof Spiritwoods may provide to you, are for personal use only. You may not sell or resell any of the products or samples thereof, you purchase or otherwise receive from us. Spiritwoods reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms of Use.

SECURITY

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Although Spiritwoods engages all reasonable efforts to safeguard the security of your information, transmissions made on or through the internet cannot be guaranteed to be entirely secure. Please contact your financial institution immediately if you become aware of unauthorised use of your account.

GENERAL

Spiritwoods reserve the right to modify these terms and conditions and our privacy policy at any time by publishing a revised version of the terms and conditions on this website, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

The law applicable to this website is the law of the State of Tasmania, Australia.

 

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